Are you looking for ways to improve your business and potentially open up doors to new customers? ISO 9001 Certification could help you to achieve this.
The requirements of ISO 9001 are built around the following Seven Quality Management Principles which, when addressed together will help you to improve your business:-
- Customer Focus – Continuously strive to meet and where possible exceed customer expectations.
- Leadership – Effective leaders should establish unity of purpose and engage the workforce to achieve business objectives.
- Engagement of People – Competent, empowered, and engaged workers to enhance capabilities to create and deliver value.
- Process Approach – Achieve consistent and predictable results by effectively identifying and managing the individual processes of your business.
- Improvement – Ensure you stay ahead of your competition by continually improving.
- Evidence-based Decision Making – Use data and information generated within your management system to guide decision-making.
- Relationship Management – Manage relationships with interested parties such as suppliers, subcontractors, industry bodies, etc to ensure the sustainability of the business.